Privacy Policy – Delta Saad | Seed
1. Introduction
At Delta Saad | Seed, your privacy is important to us. We
are committed to protecting your personal information and being transparent
about how it is collected, used, and stored. This Privacy Policy explains your
rights under South Africa’s POPIA and, where applicable, the EU
General Data Protection Regulation (GDPR).
By using our website or submitting your information through
forms, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following information:
- Personal
Information: Name, email, phone number, company/farm details, and any
other information you provide voluntarily via forms, newsletter sign-ups,
or inquiries.
- Technical
Information: IP address, browser type, pages visited, referring
website, and other usage data collected automatically through cookies or
analytics tools.
- Communications:
Records of your interactions with us, including emails, phone calls, or
chat inquiries.
3. How We Use Your Information
We use the data we collect to:
- Respond
to inquiries and provide requested information about our seed products,
trials, or services.
- Improve
our website, services, and communication.
- Send
newsletters or updates if you have opted in.
- Ensure
compliance with legal obligations.
4. Legal Basis for Processing
Under POPIA and GDPR, we process your personal information
only when:
- You
have provided consent (e.g., via forms or newsletter sign-up).
- It
is necessary to fulfill a contract or request.
- We
are legally required to do so.
- We
have a legitimate interest in providing you with relevant services.
5. Sharing & Disclosure of Your Information
We do not sell or rent your personal data. Your
information may be shared only with:
- Trusted
service providers who help us operate the website or provide services
(e.g., IT providers, regional agents).
- Legal
authorities if required by law or legal process.
6. Cookies & Tracking
Our website may use cookies and similar tracking
technologies to enhance user experience and for analytics.
- You
can manage or disable cookies through your browser settings.
- Disabling
cookies may affect certain website features.
7. Data Retention
We retain personal information only as long as necessary to:
- Respond
to inquiries or fulfill services.
- Comply
with legal obligations.
- Analyze
trends and improve our services.
Once no longer needed, your data will be securely deleted or
anonymized.
8. Your Rights
You have the right to:
- Access
your personal information.
- Correct
or update inaccurate information.
- Request
deletion of your data.
- Withdraw
consent at any time.
- Lodge
a complaint with a supervisory authority if you believe your rights have
been violated.
To exercise these rights, contact us at info@deltasaad.co.za.
9. Security
We implement appropriate technical and organizational
measures to protect your personal information from unauthorized access,
disclosure, or misuse.
10. Children’s Privacy
Our website is not intended for children under 18. We do not
knowingly collect personal information from minors.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect
changes in legal requirements, technology, or business practices. The effective
date at the top indicates the most recent revision.
12. Contact Us
If you have questions or concerns regarding your privacy or
this policy, please contact us:
Delta Saad | Seed
Email: info@deltasaad.co.za
Phone: +27 (0)66 190 3891
Address: 8th Way 11, Kroondustria,
Kroonstad, 9499, South Africa